how far back can verizon go for bill history

According to Verizon’s website, they typically store bill history and payment records for up to 12-18 months. However, this timeframe may vary depending on the type of account and the specific services used.

Here are some general guidelines on how far back Verizon can go for bill history:

* Online bill history: 12 months – You can view your past bills and payment history online through your Verizon account for up to 12 months.
* Call records and usage history: 12-18 months – Verizon stores call records and usage history for up to 12-18 months, depending on the type of service and the account type.
* Payment history: 18 months – Verizon typically stores payment history for up to 18 months, including payment dates, amounts, and methods.
* Archived bills: 2-3 years – In some cases, Verizon may be able to retrieve archived bills for up to 2-3 years, but this may require a special request and may not be available for all accounts.

Please note that these timeframes are subject to change, and Verizon may not always be able to retrieve bill history or payment records beyond these periods. If you need to access older bill history or payment records, it’s best to contact Verizon customer service directly to see what options are available.